Transparent Supply Solutions, Ltd., doing business as S2S Global (“TSS,” “S2S Global,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy describes how we collect, use, disclose, retain, and safeguard information obtained through s2s-global.com, gotss.com, and any other website that links to this Privacy Policy (collectively, the “Sites”).

References to our products and brands include S2S Global, BlueLine, and products historically marketed under the PremierPro and PrestigePro brand.

By accessing or using our Sites, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Company or organization name
• Job title
• Mailing, billing, or shipping address
• Email address
• Telephone number
• Customer, supplier, or distributor information
• Product inquiry, quote request, order, or account information
• Communications and correspondence submitted to us
• Information provided through website forms
• Information provided in connection with complaints, product-quality inquiries, adverse-event reports, or regulatory matters

Please do not submit sensitive personal, medical, or patient-identifying information through a general website contact form unless specifically requested through an authorized and secure process.

2. Information Collected Automatically

When you visit our Sites, certain information may be collected automatically through cookies, server logs, analytics tools, and similar technologies. This information may include:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Referring and exit pages
• Pages viewed and links selected
• Date and time of access
• General geographic location derived from an IP address
• Website usage and performance information

We use this information to operate and maintain our Sites, understand how visitors use them, improve functionality, detect security concerns, and compile general website statistics.

3. Cookies and Similar Technologies

Our Sites may use cookies and similar technologies that are necessary for website functionality, security, performance, preferences, and analytics.

You may be able to manage or disable cookies through your browser settings or through a cookie-preference tool made available on the applicable Site. Disabling certain cookies may affect the functionality or availability of some website features.

Third-party service providers may also use cookies or similar technologies when providing website hosting, analytics, security, or other services on our behalf. Depending on the technologies used, these third parties may collect information about online activities over time and across different websites.

4. How We Use Personal Information

We may use personal information to:

• Operate, maintain, secure, and improve our Sites
• Respond to questions, requests, and other communications
• Provide requested product or service information
• Process customer inquiries, orders, and account-related requests
• Coordinate product delivery and customer support
• Establish and manage customer, supplier, distributor, and business-partner relationships
• Process product complaints, returns, recalls, and quality or regulatory inquiries
• Communicate administrative, transactional, safety, quality, or regulatory information
• Provide marketing communications when permitted by law
• Conduct internal analytics and business planning
• Detect, investigate, and prevent fraudulent, unlawful, or unauthorized activity
• Protect our rights, property, personnel, customers, and business partners
• Comply with contractual, legal, quality-system, and regulatory obligations

We may also use information for other purposes disclosed when it is collected or with your authorization.

5. Disclosure of Personal Information

We do not sell or rent customer lists.

We may disclose personal information to service providers and business partners that assist us with activities such as:

• Website hosting and maintenance
• Information technology and cybersecurity
• Data storage and document management
• Website analytics
• Email and business communications
• Customer service and order administration
• Payment processing
• Warehousing, fulfillment, transportation, and delivery
• Professional, legal, accounting, audit, quality, or regulatory services

These parties are authorized to use personal information only as necessary to perform services for us or as otherwise permitted by law, and they are expected to protect the confidentiality and security of the information.

We may also disclose information:

• To comply with applicable laws, regulations, court orders, subpoenas, or other legal processes
• To cooperate with government, regulatory, or law-enforcement authorities
• To investigate suspected fraud, security incidents, or unlawful activity
• To protect the rights, safety, and property of TSS, S2S Global, our customers, our personnel, or others
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or other business transaction
• When you direct or authorize us to make the disclosure

We may disclose aggregated or de-identified information that cannot reasonably be used to identify an individual.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including satisfying business, contractual, quality-system, regulatory, tax, accounting, dispute-resolution, and legal requirements.

Retention periods may vary depending on the type of information, the nature of the relationship, and applicable legal or regulatory obligations.

7. Security of Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

Our Sites use encryption technology, such as Secure Sockets Layer or Transport Layer Security, when information is transmitted between a visitor’s browser and the Site.

No website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, while we work to protect personal information, we cannot guarantee its absolute security.

8. Your Privacy Choices and Rights

Depending on your place of residence and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Opt out of certain targeted advertising, sales, or profiling activities
• Withdraw consent when processing is based on consent
• Appeal a decision concerning a privacy-rights request
• Exercise your privacy rights without unlawful discrimination

These rights may be subject to exceptions or limitations under applicable law.

To submit a privacy request, contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before fulfilling a request. An authorized agent may submit a request where permitted by law, subject to appropriate identity and authority verification.

9. Marketing Communications

We may periodically send information about products, services, company announcements, industry developments, surveys, or promotional opportunities.

You may opt out of marketing emails by selecting the Unsubscribe link included in the communication or by contacting us. Even if you opt out of marketing communications, we may continue to send non-promotional messages concerning transactions, orders, product safety, quality matters, regulatory notices, or an existing business relationship.

10. Do Not Track and Browser-Based Privacy Signals

Some browsers offer “Do Not Track” settings or other privacy-preference signals. Because there is not a universally accepted standard for all such signals, our Sites may not respond to every Do Not Track request.

Where required by applicable law and supported by our Sites, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control, in accordance with legal requirements.

11. Children’s Privacy

Our Sites and services are intended for business and professional audiences and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 through our Sites.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided personal information may contact us using the information below.

12. Third-Party Websites

Our Sites may contain links to websites operated by third parties. We are not responsible for the privacy, security, content, or information practices of third-party websites.

We encourage visitors to review the privacy policies of any third-party websites they access.

13. Business and Healthcare Information

TSS and S2S Global primarily serve business and healthcare-market customers. Information submitted in a professional or business capacity may be treated differently under certain privacy laws from information submitted in an individual or household capacity.

Unless expressly stated in a separate written agreement, our general Sites are not intended to receive protected health information governed by the Health Insurance Portability and Accountability Act. Users should not submit patient names, medical-record numbers, photographs, or other patient-identifying information through general website forms.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, Sites, technologies, legal requirements, or information practices.

When we make changes, we will update the “Last Updated” date at the top of this page. If changes are material, we may also provide notice through our Sites, by email, or through another appropriate method.

Your continued use of the Sites following an update means that the revised Privacy Policy will apply to your subsequent use of the Sites.

15. Contact Us

Questions, comments, concerns, or requests relating to this Privacy Policy or our privacy practices may be directed to:

Transparent Supply Solutions, Ltd.
d/b/a S2S Global
8 The Green, Suite A
Dover, Delaware 19901
Email: [email protected]
Telephone: 855-531-7699